Buyer User Types

Table of Contents

The Grovara platform allows an account to have multiple user types.

 

Each Buyer must have a Primary User, which is considered the company’s administrator. No user type is able to edit the Primary User type. The Grovara Representative must be contacted in order to assign a Primary User.

All user types are able to perform the following functions.

      • View invoices
      • Reply to messages via the Direct Messenger Hub
      • Use In-Order Messaging
      • Manage their own notifications
      • View SPINS data

See what the user types are and how their capabilities and permissions differ, below.

Primary Users #

      • Sign the brand’s TOS (Terms of Service)
      • Submit and manage orders
      • Submit order subscriptions
      • Manage Documentation
      • Manage orders
      • Manage any user type (add, edit and delete user accounts)
      • Assign a different Primary User
      • Create analytics reports

Staff Admin Users #

      • Submit and manage orders
      • Submit order subscriptions
      • Manage Documentation
      • Manage orders
      • Manage any user type with the exception of Primary Users (add, edit and delete user accounts)
      • Create analytics reports

Buyer Customer Service Users #

      • Manage orders
      • Submit order subscriptions
      • Manage Documentation
      • Manage orders
      • Create analytics reports

Accounting Users #

      • Create analytics reports
      • View order statuses

Logistics Users #

      • View analytics reports
      • View order statuses

Category Manager Users #

      • Submit and manage orders
      • Submit order subscriptions
      • Manage Documentation
      • Manage orders
      • Create analytics reports

 

 

RELATED CONTENT

How to Edit a Buyer Profile Page
How to Manage Notifications
How to Place an Order