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No, Buyers cannot mix-and-match layers of different Brands’ products on a pallet. Each pallet (and order) is tied to a single Brand. A Buyer can checkout with multiple Brands, but multiple orders will be created for each Brand present within the order. At the moment, Grovara does not offer consolidation on orders.
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POs (Purchase Orders) will be generated by the platform. Either Grovara or the Buyer will schedule a time to pick up the product from the Brand’s warehouse.
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Grovara supports customers by managing logistics costs to deliver products at the border, port or final destination. The cost is agreed upon and then added to the final invoice.
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Click “View All Products” on the Grovara Marketplace and then filter by the attributes of choice from the left-hand navigation.
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Buyers can view current and past orders by clicking “Orders” in the left-hand navigation on the Dashboard.
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A Buyer can checkout with multiple Brands, but multiple orders will be created for each Brand present within the order. When a Buyer is building a pallet, they can add different layers from only one Brand at a time to the pallet.
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To reset your password, go to the Forgot Password page and and enter your email and click “Request Reset” then follow the instructions on the “Forgot Password” instructional page.
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To login to Grovara account, follow the instructions here or click the “Login” button at the top of the Grovara website.
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To reset password, go to the Forgot Password Page and and enter user’s email and click “Request Reset” then follow the instructions on the Forgot Password instructional page.
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No, the Minimum Order Quantity (MOQ) on the platform is 1 full pallet of a Brand’s products. Buyers are able to create mixed or customized pallets: pallets consisting of multiple SKUs from the same Brand.
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Yes, the platform has a messaging board which will serve as an efficient mode of communication while simultaneously timestamping all actions taken on a specific order. Within each order Brands, Buyers, and Grovara Team Members will be able to discuss/ negotiate any issues that arise.
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The platform will automatically generate an invoice with every order.
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Learn about the Purchase Order statuses on the Grovara Marketplace
When a product is noted as “Out of Stock” it means that there is a temporary lack of inventory of the product. It typically takes an average of 2 weeks for a product to be back in stock. For questions regarding a particular out of stock product, please reach out to the Brand directly via the Direct Messenger on the Brand’s Brand Profile Page. For general product or purchasing help, please reach out to Grovara at Sales@Grovara.com.
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Grovara’s MOQ is 1 pallet per Brand and 1 SKU per layer.
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Payments for orders are either Cash Advance or on Terms. Buyers are able to make payments through a wire transfer or TransferMate, Grovara’s digital payment partner. Brands are sent payment via wire transfer.
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Learn about the Purchase Order statuses on the Grovara Marketplace
Import documents are generated by the dynamic Grovara Platform and the experienced Grovara Supply Chain Team. Our Supply Chain Team manages and oversees the development and use of all import documents.
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