Adding Users to a Brand Profile

Multiple users can be added to a single Brand account.   To add, remove or edit users and a user’s access to a Brand profile (account), follow the steps below. 1. Select Users On the Dashboard, scroll down and click “Users” in the left-hand navigation 2. Add User From the “Manage Users” screen, click “Add […]

How to Manage Platform Notifications

Grovara enables users to stay on top of their orders by providing robust, auto-generated notifications. Users can select which notifications they want to receive and which they do not. Many users find it essential to keep the following notifications turned on. Account, Users, and Messages Purchase Order  Order Edits and Messages   The Grovara Platform […]

Using the Direct Messenger Hub

Grovara enables Brands and Buyers to connect directly through the Direct Messenger Hub on the Grovara Marketplace. Brands and Buyers often find the Direct Messenger Hub especially helpful with communicating about: Nutrition content of products Package specifications Fact sheets Presentations Content of master cases Information about the product: shelf life, temperature recommended for storage, availability […]

Product Page Content

Brand Users are able edit and modify all of their products’ information through the Grovara Platform. They are also able to manage each product’s availability status as a best selling product (“Yes” or “No”) and whether or not the product is out-of-stock. See the editable fields for a product below. To edit a product’s information […]

The Difference Between Case Cost and Case Price

The following is the difference between Case Cost and Case Price. Case Cost The “Case Cost” is the wholesale price of a case of goods at which Grovara purchases the goods from the Brand. Case Price The “Case Price” is the price a case of goods is listed for on the Grovara Marketplace. It is […]

Payment Terms and Their Implications

As Grovara is the Brand’s customer, the Brand will receive all purchase orders and all payments for purchase orders from Grovara directly (in USD). Cash-In-Advance Payment Terms When an order is placed, Grovara collects payment from the Buyer then pays the Brand for the order. This releases the purchase order to the Brand which signals […]

Grovara Marketplace Order Statuses

The Grovara Marketplace guides Buyers and Brands through the purchase process in six easy-to-follow steps. Each step is a new status, triggered by different activities and requiring different responses. See what each of the statuses are, what they signify and what action needs to be taken to move the purchase order into the next step, […]